Last Updated: October 2025
LEDCrawl LLC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit LEDCrawl.com or purchase our products through our website, Etsy, or eBay.
1. Information We Collect
We may collect the following types of information:
- Personal details: Name, email address, phone number, shipping & billing addresses.
- Payment information: Processed securely by Stripe or PayPal—we never store full credit-card numbers.
- Order details: Products purchased, transaction history, and support requests.
- Technical data: IP address, browser type, device info, and pages visited (via cookies and analytics).
2. How We Use Your Information
We use collected information to:
- Process and fulfill your orders.
- Communicate order updates and customer support.
- Improve our website, products, and services.
- Send occasional updates or promotional offers (only if you opt in).
3. Cookies and Analytics
Our site uses cookies to improve user experience and may employ basic analytics tools (such as Google Analytics) to track anonymized usage data.
You can disable cookies in your browser settings, though some features may not function correctly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share limited data only with trusted partners that help us operate our business:
- Payment processors (Stripe, PayPal)
- Shipping carriers (USPS, UPS, FedEx)
- Website analytics or hosting providers
These third parties are bound by confidentiality and data-protection agreements.
5. Data Retention
We retain your order and contact information only as long as necessary to provide customer support, meet legal obligations, and maintain warranty records.
6. Your Rights
You may request to:
- Access or correct your personal information.
- Delete your data (where legally permitted).
- Opt out of marketing communications at any time.
To make a request, contact us at privacy@ledcrawl.com.
7. Security
We use SSL encryption and industry-standard safeguards to protect your data during transmission and storage.
While no online system is completely secure, we take all reasonable steps to ensure your information remains protected.
8. Third-Party Links
Our website may contain links to third-party sites such as Etsy, eBay, or YouTube.
We are not responsible for the content or privacy practices of those websites.
9. Children’s Privacy
Our products and website are intended for users 18 years and older.
We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.