Last Updated: October 2025
Welcome to LEDCrawl LLC (“LEDCrawl,” “we,” “our,” or “us”). By visiting or purchasing from LEDCrawl.com, you agree to the following Terms and Conditions. Please read them carefully before using our website or placing an order.
1. Company Information
LEDCrawl LLC is a Virginia-based business specializing in custom LED tickers, display kits, and accessories.
Mailing address available upon request via the contact page.
2. Eligibility
You must be at least 18 years old to use this website or purchase our products.
3. Orders and Payments
Orders may be placed directly through our website, Etsy, or eBay.
We accept major payment methods including Stripe (credit/debit cards), PayPal, and WooCommerce-based checkout.
All prices are listed in U.S. Dollars and are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or pricing errors.
4. Shipping
Orders are processed and shipped from Virginia, USA.
Delivery times vary depending on the carrier, destination, and product availability. Shipping estimates provided at checkout are not guaranteed.
5. Returns and Refunds
We offer a 30-day return policy on most products. If you’re not satisfied, contact us within 30 days of delivery for return instructions.
Returned items must be in original condition and packaging.
Refunds are issued to the original payment method once the return is received and inspected.
Shipping costs are non-refundable unless the return is due to a product defect or our error.
6. Warranty
All LEDCrawl products include a 90-day limited warranty against defects in materials or workmanship under normal use.
This warranty does not cover damage from misuse, modification, improper installation, or accidents.
To initiate a warranty claim, please contact us with proof of purchase and a description of the issue.
7. Intellectual Property
All content on LEDCrawl.com—including images, videos, text, product designs, and software—is the property of LEDCrawl LLC and may not be copied, reproduced, or distributed without prior written permission.
8. Software and Updates
Some LEDCrawl products include software or firmware updates.
By using our software, you agree not to reverse-engineer, redistribute, or modify it without authorization.
We may issue updates or improvements at our discretion to enhance functionality or security.
9. Limitation of Liability
LEDCrawl LLC is not responsible for any indirect, incidental, or consequential damages arising from use or inability to use our products.
Our total liability shall not exceed the original purchase price of the product.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia, USA.
Any disputes shall be resolved in the appropriate state or federal courts located in Virginia.
11. Changes
We may update these Terms periodically. The latest version will always be available on this page.